Rani Madhura, Sr. Advanced Analytics Manager at Starbucks, will share with us details around Starbucks’ mission critical Digital Order Management Initiative. The initiative’s goal is to consolidate the Mobile and Café orders to improve customer wait time via creatively managed Order and Item Sequencing decisions.
She will also share on Starbucks’ Capacity Planning Initiative, including
1. Insights derived from their integration of the cross-functional datasets from Asset Management, Labor Productivity and Store Level Transactional Data Systems
2. Key Metrics identified to effectively manage inventory levels and dynamic labor allocation
Rani will finally discuss ROI, best practices and future considerations for both initiatives.
Don’t miss this one!!
eSage Group (http://bit.ly/2f0JdMj) is the organizer and sponsor for the LA (http://bit.ly/2nhl5GP) and Seattle Marketing Analytics Groups.